This session offers civilian professionals a deeper understanding of military culture and the veteran experience. Drawing from PsychArmor’s nationally recognized “15 Things a Veteran Wants You to Know,” presenter Lisa Duckworth challenges stereotypes and shares practical ways to connect more respectfully with veterans. From common myths to invisible wounds and the role of family, this presentation highlights how thoughtful, informed questions can build trust, improve service delivery, and support veterans’ transition to civilian employment and community life.

Learning Objectives:

• Gain insight into the cultural values, roles, and lived experiences of military service members and veterans.
• Learn how to engage veterans with empathy and respect by asking informed questions and challenging common misconceptions.