This training explores the concept of Customized Employment (CE) as defined by the Workforce Innovation and Opportunity Act (WIOA) and its characteristics, emphasizing individualized negotiations with employers based on the unique strengths and needs of individuals with significant disabilities. The speakers discuss the traditional approach of supported employment and contrast it with the CE approach, which involves a Discovery Profile, social capital identification, and employment proposals. The presentation highlights positive outcomes of CE, including increased quality of life, higher wages, and consistent employment. The current utilization of CE in State Vocational Rehabilitation Agencies is examined, revealing variations in service patterns and outcomes among different agencies. The presentation concludes with key takeaways, such as the need for clearer state CE policies and the importance of negotiation and customization for individuals with significant disabilities.

Learning Objectives:

• Define the key characteristics of Customized Employment (CE) as outlined by the Workforce Innovation and Opportunity Act (WIOA).
• Analyze the positive outcomes linked to CE, such as enhanced quality of life, higher wages, and sustained employment.
• Examine the challenges and diverse patterns of utilizing CE in State Vocational Rehabilitation Agencies to formulate effective implementation strategies.