This training emphasizes the goal of establishing and maintaining robust relationships between vocational rehabilitation (VR) services and businesses. The guiding principles, including trust, responsiveness, and sustainability, underscore the importance of core values in long-term VR-business partnerships. The dual customer approach is highlighted, illustrating how both individual candidates and business customers benefit from seamless access to employment opportunities and support services. The success of Wisconsin's model, aligned with mission and values, serves as a blueprint for regional and national achievements, fostering collaboration and interconnectedness among various stakeholders. The presentation teases the upcoming NET and its NETworking Series, promising further insights into successful dual customer strategies./p>

Learning Objectives:

• Understand the core principles driving long-term VR-business relationships, including trust, responsiveness, and sustainability.
• Identify the critical importance of viewing businesses as customers in the vocational rehabilitation context.
• Gain insights into the VR Dual Customer Approach, exploring how it benefits both individual candidates and business customers, and its alignment with mission, vision, and values.