The Business Relations Blueprint Toolkit was developed to enhance the delivery of Vocational Rehabilitation (VR) business services by identifying effective structures, policies, and branding strategies across various State Vocational Rehabilitation Agencies (SVRAs). The toolkit captures observations, best practices, and areas of improvement through targeted work groups, each focusing on leadership/structure, policies/best practices, and branding/messaging.
This blueprint is intended to help SVRAs strengthen their services, establish sustainable business practices, and promote quality employment outcomes under the dual customer approach of serving both businesses and individuals with disabilities.
Want to implement at your agency? Contact us!
More about this Toolkit:
Work Product
A Business Relations Blueprint Learning Community (BRBLC) was designed to help shape the effective delivery of services to business and enhance quality employment outcomes under the dual customer approach. This BRBLC generated report is being provided to the VRTAC-QE, the CSAVR Career and Business Relations Committee for distribution to SVRA Directors and to the NET Points of Contact (POC) for each respective SVRA.
The report reflects the observations of the BRBLC team members on SVRA business service units based on the information provided to it by SVRA’s. It is meant to serve as a “snapshot” of the status, operational techniques, and materials of the respective SVRA business service units.
How was the toolkit created?
This Toolkit was developed through the Vocational Rehabilitation Technical Assistance Center for Quality Employment (VRTAC-QE). The BRBLC was created in partnership with the Council of State Administrators of Vocational Rehabilitation (CSAVR) in coordination with its’ National Employment Team (The NET). In addition, Eighteen (18) Vocational Rehabilitation Professionals (VRP) were selected from applicants representing a cross-section of State Vocational Rehabilitation Agencies (SVRA).
Contributors to the toolkit include:
Learning Community Team Members
- Benigno Aceves, TX, Workforce Commission VR Division
- Benjamin Baldonado, UT, State Office of Rehabilitation
- Kristina Blankenship, IN, Family and Social Services Administration VR Program Business & Community Engagement
- Kristy Brinson, NC, DHHS VR
- Denise Burke, DE, Division of VR
- Lynne Carter, OR, DHS
- Jeannine Chandler, WA, DSHS DVR
- Kathy Davis, FL, VR
- Timothy Geter, SC, VR Dept.
- Kelly Gribble, GA, VR
- Patricia Johnson, WI, Dept. of Workforce Development - DVR Business Services
- Cassy Kvasnicka, NE, VR
- Kimberly Ludwig, SD, Division of Rehabilitation Services
- Doreen Nobile, NY, ACCESS-VR
- Monica Robbins, MI, Rehabilitation Services
- Frances Robinson, NC, DVR
- Lori Rodgers, ND, DHHS VR
- Marcus Deamer (Retired/Departed LC), IL, Dept. of Rehabilitation Services - Workforce Development Unit
CSAVR Designated Leads
- Harley Engelman, CSAVR – VRTAC QE Liaison
- Kathy West Evans, CSAVR Director of Business Relations
- Inger Neal, CSAVR Business Relations Consultant
Observers: CSAVR Career & Business Relations Committee Co-chair
- Michael MacKillop, Executive Director, WA. Dept. of Services for the Blind
- Toni Wolf, Commissioner, Massachusetts Rehabilitation Commission
